Accidentally created two accounts, one with Google and one with Jan Aadhaar? Since your Aadhaar links to only one, the duplicate blocks scholarships and job applications. Here's the safe fix.
The button that scares everyone is actually the merge tool. Understanding this is the whole trick.
On the account you want to close, the option is labelled "Deactivate Account", but clicking it doesn't erase anything. It opens a merge dialogue that safely transfers all your data to the SSO ID you're keeping, then closes the duplicate.
Get this right before you start. You'll log in to the one you're closing, and merge it into the one you keep.
The account tied to your real identity and active services.
The extra account you created by mistake, log in to this one to start the merge.
Sign in using the duplicate citizen ID you want to deactivate, not the primary ID you're keeping.
Click the pencil (Edit Profile) icon at the top-right of your dashboard.
Select the Merge option from the popup. Double-check you're inside the account you want to close.
Verify by OTP, then enter the SSO ID you're keeping. All data transfers and the duplicate is permanently closed.
Your Aadhaar can only be linked to one SSO ID. When two accounts exist, the recruitment and scholarship portals can't verify which is authoritative, so applications get blocked or rejected. Merging resolves this by consolidating everything under a single verified identity.
No. The merge transfers your profile, linked services, and history to the ID you keep before closing the duplicate. Nothing is deleted.
Log in to the one you want to close. The merge flow then asks for the primary ID you're keeping and transfers data toward it.
Keep your Government Employee ID and merge the citizen duplicate into it. Never deactivate the employee account.
A completed merge permanently closes the duplicate, so it can't be reversed. Confirm you're on the correct account before the final step.
Recover the forgotten one first, by SMS or the portal, then merge. See the recovery guide.
Registration and recruitment forms need a correctly sized photo. Prep it here before you start, all on your device.